Welcome to Millys Boutique

We're delighted to have you here. Below you'll find answers to some of our most frequently asked questions. If you need additional assistance, our team is always happy to help.

Frequently asked questions

Are your products authentic?

Yes. At Millys Boutique, we carefully source quality handbags, accessories, and fashion items from trusted suppliers. We are committed to offering stylish products that meet our quality standards so you can shop with confidence.

How long does shipping take?

Orders are typically processed within 1–3 business days.

Estimated delivery times:

  • United States: 3–7 business days

You'll receive a confirmation email with tracking information once your order has been shipped.

Do you offer free shipping?

Yes.

We offer FREE U.S. shipping on qualifying orders over $150.

International shipping rates are calculated during checkout based on your destination.

Can I track my order?

Yes.

Once your order has shipped, you'll receive an email containing your tracking number and shipping information so you can monitor your delivery.

What payment methods do you accept?

We accept secure online payments through trusted payment providers, including:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay (where available)
  • Google Pay (where available)
  • Other secure payment methods offered during checkout

Paypal Payment

Can I change or cancel my order?

If your order has not yet been processed, we'll do our best to accommodate your request.

Please contact us as soon as possible after placing your order.

Once an order has shipped, it cannot be modified or canceled.

What is your return policy?

Because many of our products are limited in availability, all sales are considered final.

However, if your order arrives damaged, defective, or if you receive the wrong item, please contact us within 48 hours of delivery with photographs of the item and packaging. Our customer support team will review your request and work with you to resolve the issue promptly.

What should I do if my package is delayed?

Shipping carriers occasionally experience delays due to weather, holidays, or high shipping volumes.

If your tracking has not updated for several days, please contact us and we'll gladly assist in locating your shipment.

Still Have Questions?

We're committed to providing exceptional service and making your shopping experience as enjoyable as possible.

If you couldn't find the answer you were looking for, please don't hesitate to contact our customer support team. We're always happy to assist you and ensure you have a wonderful shopping experience at Millys Boutique.

Thank you for choosing Millys Boutique — where timeless style meets exceptional quality.